Services
From raw data to real decisions.
We build the data foundation, put AI to work on top of it, and stay until your people run it.
Custom Software & Platforms
One place to run the business.
We build the portals and platforms a business runs on every day: one sign-in for data, reporting, pricing, finance, and the AI agents that act on them.
- Communication hubs for voice, chat, and SMS
- Governed analytics and reporting portals
- Pricing recommendations and simulators
- Financial planning, reconciliation, and close
- Action queues that assign and track work
- Single sign-on, permissions, and audit trails
- 100,000+ hotels and restaurants on systems we built
- More than a dozen operating systems connected in one resort portal
- Voice, chat, and SMS agents working from live business data
Data Architecture & Integration
One governed home for every source.
We design the lakehouses and pipelines that pull PMS, POS, ERP, EHR, and spreadsheet data into one governed platform that analysts and AI can both trust.
- Data lakehouse architecture
- Automated ingestion pipelines
- Medallion modeling with dbt
- Legacy warehouse migration
- Real-time streaming
- Governance, lineage, and role-based access
- Over 60% less time spent preparing data on a Microsoft Fabric lakehouse
- More than a dozen resort systems unified into one view of the guest
- A single source of truth for analytics and AI workloads
AI Architecture & Engineering
Agents and copilots, in production.
We build agentic systems, voice agents, and LLM tools that plug into the applications you already run, with evaluation and security designed in from the start.
- Multi-agent systems and copilots
- Voice and conversational AI
- LLM orchestration
- Retrieval-augmented generation
- Automated evaluation frameworks
- Prompt injection defenses
- Millions of lines of production code developed
- Assessment capacity scaled 3x with less manual effort
- Candidate response times cut from hours to seconds
Applied Machine Learning
Models that forecast, price, and flag.
Demand forecasts, dynamic pricing, segmentation, and risk models trained on your history and tested before they drive a live decision.
- Demand forecasting
- Dynamic pricing and rate optimization
- Customer segmentation and lifetime value
- Risk stratification
- Anomaly detection
- NLP on notes, reviews, and claims
- Billions of rate recommendations generated a year
- More than 2 points of RevPAR Index over comparable hotels
- Nearly a thousand high-value VIP profiles identified
Decision Infrastructure
The right number, in front of the right person.
Insights hubs, dashboards, conversational BI, and alerts that put answers in front of the people who act on them, from the GM on a tablet to the C-suite.
- Insights hubs and self-service portals
- Power BI and embedded analytics
- Conversational BI
- Real-time alerting
- Automated briefings and reports
- Reports that took days, answered in seconds
- Frontline teams on real-time intelligence instead of end-of-day reports
- Financial anomalies caught in near real time instead of weeks later
Strategic Advisory & Governance
Know what to build first.
Current-state assessments, reference architectures, and prioritized roadmaps, plus the governance and training that keep the work paying off after we step back.
- Current-state assessments
- Data and access mapping
- Reference architecture
- Evaluation strategy
- Analytics centers of excellence
- Virtual CIO services
- A prioritized 90-day MVP scope with a build plan and estimate
- Analytics centers of excellence that build internal capability
- Data governance moved from manual and inconsistent to automated and auditable
Go deeper
Straight answers to the questions buyers ask.
Capabilities
What we build, specifically.
Stack
Tools we trust in production.
Data & cloud
Microsoft Fabric
Azure
AWS
Google Cloud
Snowflake
Databricks
BigQuery
dbt
DagsterAnalytics & BI
Power BI
Tableau
Looker
Qlik
Sigma Computing
Power PlatformAI & agents
OpenAI
Anthropic Claude
Google Gemini
LangChain
LangGraph
MCP
WhisperBuild
Python
React
Next.js
TwilioFAQ
Questions, answered.
01What does Level60 Consulting do?
Level60 Consulting is a software and AI consulting firm, founded in 2004. We help companies decide what to build, then build it: custom platforms that bring their data, reporting, pricing, finance, and customer communication into one place, with AI agents that act on it, connected to the systems they already run.
02Which industries does Level60 work with?
Healthcare, hotel revenue management, luxury hospitality, manufacturing, nonprofits, restaurants, retail, senior care and assisted living, and transportation.
03What platforms and tools does Level60 build on?
We're platform agnostic and build on whatever a client already runs, including Microsoft Fabric, Power BI, Power Platform, Tableau, Looker, Qlik, Sigma Computing, Azure, AWS, Google Cloud, Snowflake, Databricks, BigQuery, dbt, Dagster, Python, React, Next.js, Twilio, OpenAI, Anthropic Claude, Google Gemini, Microsoft Foundry, Amazon Bedrock, LangChain, LangGraph, MCP, and Whisper.
04Where is Level60 located?
Level60 has offices in Nashville, Boston, Ithaca, New York, Seattle, and Bogotá.
05How does an engagement with Level60 start and run?
We connect every source, prove the model or agent works on your data before launch, ship it into production, and then train your team to run it themselves.
06Does our team end up running the system, or does Level60 stay involved forever?
Your team runs it. Training, governance, and documentation are part of every build, so the system keeps working after we step back.
07How does Level60 evaluate its models and agents?
We measure every model and agent on your data before it goes live, then keep measuring after launch. You see the accuracy numbers, not a promise.
08Is Level60 a software vendor or a consulting team?
Level60 is a consulting team that builds custom software, not a vendor selling a packaged product. We design and build each platform around the client's systems and teams.